Frequently Asked Questions
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How do your solar lights work?
Our solar lights harness the power of the sun during the day, converting sunlight into energy that is stored in rechargeable batteries. This energy is then used to power the lights during the night, providing illumination without the need for electricity.
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How long do the batteries last?
The battery life varies depending on the specific product and usage. However, on average, our batteries can last anywhere from 6 to 8 hours on a full charge.
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Are your lights weatherproof?
Yes, our lights are designed to withstand various weather conditions, including rain, snow, and extreme temperatures. They are made with durable materials that ensure long-lasting performance outdoors.
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How do I install the lights?
Installing our solar lights is simple and straightforward. Most of our products come with easy-to-follow instructions and require no wiring. Simply place the lights in a location with ample sunlight during the day, and they will automatically illuminate at night.
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Do you offer warranties on your products?
Yes, we stand behind the quality of our products and offer warranties to ensure customer satisfaction. The length and coverage of the warranty vary depending on the product, so please refer to the product description or contact our customer service team for more information.
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Do your lights come with different lighting modes?
Some of our solar lights feature multiple lighting modes, such as steady on, flashing, and color-changing modes. Please refer to the product description or packaging to see if the lights you are interested in offer different lighting modes.
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How can I contact customer support?
Our customer support team is available to assist you with any questions or concerns you may have. You can reach us via email at [email protected] or by phone at [(012) 800 456 789]. We strive to provide prompt and helpful assistance to all our customers.